Refund policy
All sales are final.
We do not accept returns, exchanges or cancellations.
Due to the one-of-a-kind and archival nature of our pieces, replacements cannot be guaranteed.
Refunds may be considered only if:
-
An incorrect item was sent
-
A significant undisclosed defect was overlooked
Requests must be submitted within 48 hours of confirmed delivery and must include clear photographic evidence.
The Following Do Not Qualify for Refund:
-
Fit issues
-
Personal preference
-
Minor vintage wear
-
Color variation
-
Failure to review measurements
-
Delayed shipping
-
Customs duties or import taxes
-
Refusal to pay customs charges
-
Unclaimed or refused shipments
Failure to collect a shipment does not entitle the buyer to a refund.
If an exception is approved, resolution will be determined at our sole discretion (partial refund, store credit, or return authorization).
Unauthorized returns will not be accepted.